Tianjin Zhenxiang has a professional and high-quality customer service team, which can provide customers with comprehensive and standardized services according to different stages of pre-sale, sale and after-sales, establish and improve customer service related systems, and ensure service quality.

PRE-SALES：Provide professional technical consultation and product and production line information for customers; Customized products for customers; Provide customers with reasonable product quotations.

ON SALE：Conduct continuous and whole-process tracking of customers' ordered products. Coordinate and solve a series of problems related to ordering, payment, production, shipment and settlement for customers, and ensure that the products are delivered in time according to the order requirements to meet the needs of customers. In the product use stage, provide technical service support for customers, and timely feedback product use information to improve product performance.

AFTER SALES：Track the quality of each order of the customer, understand in detail whether the product meets the customer's use requirements, next demand and customer satisfaction, quickly receive and handle customer opinions, and maximize the customer's use experience.